We currently collect and process the following information:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We also receive personal information indirectly, from the following sources in the following scenarios:
We use the information that you have given us in order to connect you with credible heat pump installers. We may share this information with MCS qualified heat pump installers. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your information is securely stored.
We keep names, emails and contact numbers for 5 years. We will then dispose your information by secure electronic desctruction.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint by emailing email@example.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Price Engines Ltd